Every year, more and more organizations are reporting higher revenues from field service, with some companies realizing field service as a leading profit center. While field service is quickly becoming the future of manufacturing and distribution, it presents a number of challenges for companies using legacy and even modern ERPs: inefficient access to enterprise data — or no access whatsoever.
This problem is compounded by the fact that field service roles often perform a variety of functions, meaning that even if access to ERP data was available, it might not be the right data. All of these challenges are further complicated by the fact that mobile access to ERP data doesn’t come standard with the ERP itself. Some platforms have mobile options, but they don’t feature the customization needed to truly make field teams productive.
What manufacturers and distributors need more than ever is mobile field service management software that provides data in the field and in a way that matches what field teams need that data for.
Bezlio is Your Field Service Management Software Solution
Bezlio is a field service management software application layered on top of your existing ERP system — providing field service teams with a real-time connection to ERP data. Our application allows field service employees to access ERP data as well as write back to it, ensuring that all data is accurate and up-to-date at all times.
How Bezlio Helps Your Field Service Teams
TRACK TIME SPENT
Field service technicians can update time on site, time to complete a job, and time spent traveling.
LOG MATERIALS USED
Whatever the job needs, field service technicians can update what was used, select lots, and more.
Our field service management software captures all expenses to ensure accurate billing.
A unique data transfer process routes enterprise data from your ERP directly to employees’ own devices.
Alert field service techs of order changes, job updates, and virtually any other kind of notification they need.
GPS LOCATION DATA
Dispatchers can use our field service management software to stay apprised of where technicians are.
When service techs aren’t in coverage, data is securely stored on their device and removed when in coverage.
Field service technicians can easily write back to your ERP remotely — keeping everything up-to-date.
Create virtually any workflow needed with low-code, drag-and-drop feature customization.